Terms & Conditions

Welcome to Smart Cameras. By using our website or purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. No Refunds

Due to the nature of electronic devices, once purchased and installed, they cannot be resold. Therefore, we do not offer refunds on any of our products. Please choose carefully and ensure that the product meets your needs before purchase.

2. Manufacturer Warranty

All of our products come with a manufacturer warranty, which varies depending on the item:

  • Some products include a 12-month manufacturer warranty.
  • Others include a 24-month manufacturer warranty. For warranty claims, please contact us with proof of purchase, and we will assist you with the manufacturer’s warranty process.

3. Installation Warranty

If you choose to have your product installed by us, we offer an Installation Warranty covering any labour costs related to faulty installation. This warranty is separate from the manufacturer’s warranty and only applies if we handle the installation.

4. Battery and Solar Estimates

Battery life and solar performance for our devices are estimates provided by the manufacturer under ideal conditions. Actual performance may vary based on usage and environmental factors. We are not liable for any differences between estimated and actual performance.

5. Networking Range and Performance

The performance of networking devices, including Wi-Fi range and speeds, are based on ideal testing environments. Results in real-world conditions may vary depending on factors like interference, building materials, and device placement. We do not guarantee that devices will meet advertised performance under all conditions and are not liable for any discrepancies.

6. Limitation of Liability

We are not responsible for any loss, damage, or inconvenience caused by the failure of any of our products to meet advertised standards, including battery life, solar performance, or networking range. Any claims must be made through the manufacturer’s warranty process.

By purchasing our products or using our services, you acknowledge and agree to these terms. For any questions or further clarification, please contact us.